Privacy Policy

Introduction

Welcome to PixySnap ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered baby photo generation service through our website at pixysnap.com (the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our Service
• Upload photos for AI processing
• Make a purchase or payment
• Contact us for customer support
• Subscribe to our newsletter or marketing communications

Photos and Content

When you use our Service, you upload photos of yourself, your family, or children. We process these images using artificial intelligence to generate new photos based on your selected styles and preferences.

Automatically Collected Information

We may automatically collect certain information about your device and how you interact with our Service:

• Browser type and version
• Operating system
• IP address and location data
• Usage patterns and preferences
• Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, operate, and maintain our AI photo generation service
• AI Processing: To process your uploaded photos and generate new images based on your preferences
• Account Management: To create and manage your user account
• Payment Processing: To process transactions and manage billing
• Customer Support: To respond to your inquiries and provide technical support
• Service Improvement: To analyze usage patterns and improve our Service
• Communication: To send you updates, security alerts, and marketing communications (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

Photo Processing and AI

How We Process Your Photos:

• Your uploaded photos are processed by our AI systems to generate new images
• We use advanced machine learning models to analyze facial features and apply artistic styles
• Original photos are temporarily stored during processing and then permanently deleted within 30 days
• Generated photos are stored in your account until you choose to delete them
• We do not use your photos to train our AI models or for any other purpose beyond generating your requested images

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service:

• Supabase: Database and authentication services
• Stripe: Payment processing
• Vercel: Website hosting and deployment
• Google Cloud/OpenAI: AI processing services

Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure deletion of processed photos

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at privacy@pixysnap.com.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. While our Service allows you to upload photos of children (your own children or children you have permission to photograph), the account holder must be 13 or older.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy:

• Account Information: Until you delete your account
• Original Photos: Automatically deleted within 30 days of processing
• Generated Photos: Stored until you delete them or close your account
• Payment Information: Retained as required for tax and legal purposes
• Usage Data: Typically retained for 2 years unless legally required longer

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service:

• Essential Cookies: Necessary for the Service to function properly
• Analytics Cookies: Help us understand how you use our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: